Value Chain for Higher Education Sector-Case Studies of India and Tanzania
Journal of Services Research, Special Issue (February, 2008)
19 Pages Posted: 25 Jun 2015
Date Written: June 25, 2008
This paper is an effort to develop what ought to be a new dimension of the value chain, which will cater to the service sector with special reference to the Higher Education sector. Porter’s Value Chain has been used as a reference to build another value chain for services. Besides this, the present paper attempts to trace the major challenges arising in the global and domestic higher education environment due to fast changing environmental factors. A discussion on value management, co-creation and delivery of value forms part of this paper. Higher Education sector of Tanzania and India have been used as the reference in conceptualising a general value chain for services. This paper also suggests some innovative measures to enhance the competitiveness of higher education services in the era of knowledge economy.
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