Quality and Safety for Financial Services and Products
(2015) 26 JOURNAL OF BANKING AND FINANCE LAW AND PRACTICE
30 Pages Posted: 26 Jun 2015
Date Written: March 25, 2015
The community appears to want governments to ‘do more’ to raise the quality and safety of financial products and services delivered to the public, particularly to retail clients. This is true in many countries, including Australia, the UK and the USA. This paper discusses how established concepts of product safety and product quality might usefully be applied in the financial services context.
Keywords: financial services, regulation, financial products, product safety, product quality, product intervention
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