The European 'Horsemeat Scandal': A Welcome Opportunity for the Halal Supply Chain?

Madichie, N. O. (2015). The European 'Horsemeat Scandal': A Welcome Opportunity for the Halal Supply Chain? Journal of Customer Behaviour, 14(1), 63-82

21 Pages Posted: 28 Jun 2015 Last revised: 24 Apr 2017

See all articles by Nnamdi O. Madichie

Nnamdi O. Madichie

School of Business, Law and Social Sciences, University of Abertay, Dundee

Date Written: March 1, 2015

Abstract

The 'horsemeat scandal' that engulfed most of Europe in 2013 raises some interesting customer behaviour questions (Xie, Bagozzi, & Østli, 2013), with further implications for business relationships involving multiple buyers and a single supplier. This meta-analytical study explores these relationships across two levels - business-to-business (B2B); and business-to-consumer (B2C). On the one hand, the B2B component suggests that when multiple buyers, such as the UK's largest supermarket chain (Tesco), six large French retailers (Auchan, Casino, Carrefour, Cora, Picard, Monoprix), and Dutch behemoths such as PLUS and Boni, become reliant upon a single supplier, Comigel, there are bound to be some practical trust implications. From a B2C perspective, on the other hand, buyer trust and consumer confidence (see Gray, Wert-Gray, & Carlon, 2013), as well as consumer perceptions (Akdeniz, Calantone, & Voorhees, 2013) and attitudes, are bound to change as a consequence of breaches in trust thus providing an opportunity for alternatives such as halal foods (Muhamad & Mizerski, 2013).

Keywords: Customer Behaviour, Horsemeat Scandal, Halal Supply Chain, Trust

Suggested Citation

Madichie, Nnamdi O., The European 'Horsemeat Scandal': A Welcome Opportunity for the Halal Supply Chain? (March 1, 2015). Madichie, N. O. (2015). The European 'Horsemeat Scandal': A Welcome Opportunity for the Halal Supply Chain? Journal of Customer Behaviour, 14(1), 63-82. Available at SSRN: https://ssrn.com/abstract=2624009

Nnamdi O. Madichie (Contact Author)

School of Business, Law and Social Sciences, University of Abertay, Dundee ( email )

Bell Street
Dundee, DD1
United Kingdom

HOME PAGE: http://https://www.abertay.ac.uk/schools/school-of-business-law-and-social-sciences/

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