Managing Diversity: How Organizational Efforts to Support Diversity Enhance Affective Commitment and Reduce Turnover Intent for Employees Who Experience Discrimination at Work

Personnel Psychology, 2010, 63, 817-843

54 Pages Posted: 10 Jul 2015 Last revised: 21 Jul 2015

See all articles by Maria Triana

Maria Triana

University of Wisconsin - Madison

Maria Fernanda Garcia

University of Texas at El Paso

Adrienne Colella

Tulane University

Date Written: July 6, 2010

Abstract

Using the Interactional Model of Cultural Diversity and social exchange theory, we examined how the negative effects of perceived racial discrimination on affective commitment can be attenuated by perceived organizational efforts to support diversity. Across three studies, we found that perceptions of workplace racial discrimination are negatively related to affective commitment. However, this negative relationship became weaker as employees perceived more organizational efforts to support diversity. Studies 1 and 2 demonstrated these effects in two employee samples with different demographic characteristics. Study 2 also extended these results by showing that these dynamics ultimately influence turnover intent. Study 3 replicated the findings of Studies 1 and 2 using an experimental design. Results suggest that organizational efforts to support diversity can restore affective commitment for employees who experience racial discrimination at work which, in turn, reduces turnover intent.

Keywords: diversity, discrimination, diversity management, efforts to support diversity, affective commitment, IMCD

Suggested Citation

Triana, Maria and Garcia, Maria Fernanda and Colella, Adrienne, Managing Diversity: How Organizational Efforts to Support Diversity Enhance Affective Commitment and Reduce Turnover Intent for Employees Who Experience Discrimination at Work (July 6, 2010). Personnel Psychology, 2010, 63, 817-843. Available at SSRN: https://ssrn.com/abstract=2627392 or http://dx.doi.org/10.2139/ssrn.2627392

Maria Triana (Contact Author)

University of Wisconsin - Madison ( email )

716 Langdon Street
Madison, WI 53706-1481
United States

Maria Fernanda Garcia

University of Texas at El Paso ( email )

500 W University Ave
El Paso, TX 79902
United States

Adrienne Colella

Tulane University ( email )

6823 St Charles Ave
New Orleans, LA 70118
United States

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