Productivity Analysis in the Service Sector with Data Envelopment Analysis

423 Pages Posted: 8 Jul 2015

See all articles by Necmi K. Avkiran

Necmi K. Avkiran

University of Queensland - Business School; Financial Research Network (FIRN)

Date Written: 2006

Abstract

Throughout the book, my colleagues and I have endeavored to address the DEA theory needed by the end-users, key model design issues, correct interpretation of DEA results, and advanced concepts of current research focused on further development of DEA. The examples are chosen from the service sector. Specifically represented areas are banking, education, property management, hospitality, tourism, health insurance, socially responsible investments, public transportation, pension funds, information technology, public hospitals, Olympics, telecommunications, public library, police stations, energy, retail, and research centers. Chapter titles follow the naming convention of providing the topic or purpose of the chapter first, followed by the listing of the industries or areas where illustrations have been set.

Suggested Citation

Avkiran, Necmi K., Productivity Analysis in the Service Sector with Data Envelopment Analysis (2006). Available at SSRN: https://ssrn.com/abstract=2627576 or http://dx.doi.org/10.2139/ssrn.2627576

Necmi K. Avkiran (Contact Author)

University of Queensland - Business School ( email )

Brisbane, Queensland 4072
Australia

Financial Research Network (FIRN) ( email )

C/- University of Queensland Business School
St Lucia, 4071 Brisbane
Queensland
Australia

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