Mobile Money Solutions for a Smartphone-Dominated World

Lien, Jerry, Hughes, Laura, Kina, Jorge and Villasenor, John, Mobile Money Solutions for a Smartphone-Dominated World (July 1, 2015), Journal of Payments Strategy & Systems, Forthcoming

11 Pages Posted: 19 Jul 2015 Last revised: 20 Jul 2015

See all articles by Jerry Lien

Jerry Lien

University of California, Los Angeles (UCLA)

Laura Hughes

University of California, Los Angeles (UCLA)

Jorge Kina

Fenwick & West LLP

John Villasenor

University of California, Los Angeles (UCLA); The Brookings Institution

Date Written: July 1, 2015

Abstract

Mobile money is playing a critical role in promoting financial inclusion in developing countries. Simultaneously, continued price declines are placing entry-level smartphones within reach of a rapidly increasing fraction of the global population. In addition, many of the unbanked live in urban or peri-urban regions where wireless network coverage is good and/or rapidly improving with continued wireless network infrastructure build-outs. This paper addresses the intersection of these trends, which provides both opportunities and challenges. The opportunity lies in using the interface and options available in a smartphone to provide mobile money solutions that are more flexible, more accessible to persons with a wide range of literacy levels, and more secure than solutions based on traditional “feature” phones. The challenge, which the work described in this paper aims to address, lies in actually designing the interfaces and architectures to provide these solutions.

Available at SSRN: http://ssrn.com/abstract=2632372.

Keywords: mobile money, smartphones

Suggested Citation

Lien, Jerry and Hughes, Laura and Kina, Jorge and Villasenor, John, Mobile Money Solutions for a Smartphone-Dominated World (July 1, 2015). Lien, Jerry, Hughes, Laura, Kina, Jorge and Villasenor, John, Mobile Money Solutions for a Smartphone-Dominated World (July 1, 2015), Journal of Payments Strategy & Systems, Forthcoming, Available at SSRN: https://ssrn.com/abstract=2632372

Jerry Lien

University of California, Los Angeles (UCLA) ( email )

405 Hilgard Avenue
Box 951361
Los Angeles, CA 90095
United States

Laura Hughes

University of California, Los Angeles (UCLA) ( email )

405 Hilgard Avenue
Box 951361
Los Angeles, CA 90095
United States

Jorge Kina

Fenwick & West LLP ( email )

555 California Street
12th Floor
San Francisco, CA 94104
United States

John Villasenor (Contact Author)

University of California, Los Angeles (UCLA) ( email )

420 Westwood Plaza
Engineering IV Building
Los Angeles, CA 90095
United States

The Brookings Institution

1775 Massachusetts Ave, NW
Washington, DC 20036
United States

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