Workplace Offense and Victims’ Reactions: The Effects of Victim-Offender (Dis)Similarity, Offense-Type, and Cultural Differences

J. Organiz. Behav. 29, 415–433 (2008)

Robert H. Smith School Research Paper No. RHS 2633073

20 Pages Posted: 21 Jul 2015 Last revised: 18 Aug 2015

See all articles by Tae-Yeol Kim

Tae-Yeol Kim

China Europe International Business School (CEIBS)

Debra L. Shapiro

University of Maryland - Robert H. Smith School of Business

Karl Aquino

University of British Columbia (UBC) - Division of Organizational Behaviour and Human Resources

Vivien Lim

National University of Singapore (NUS)

Rebecca Bennett

Louisiana Tech University

Date Written: February 1, 2008

Abstract

This study examined the effects of workplace offenders' characteristics and offense-type on victims' reactions. Responses from 352 employed graduate students in the U.S. and South Korea to a hypothetical offense incident revealed that employees from the U.S. and Korea differ in their expressed desirability of avoiding, seeking revenge against, and reconciling with an offending coworker depending on the offenders' similarity/dissimilarity to the victim and on the type of offense. As expected, Koreans (but not U.S. Americans) were more likely to avoid and to seek revenge on a coworker whose offensive remark was group- rather than personally-directed. In addition, Koreans were most motivated to reconcile when an offensive remark came from a similar rather than dissimilar coworker and when the offense targeted them personally (not their group). However, U.S. Americans were most motivated to reconcile when an offensive remark came from a similar rather than dissimilar other and when the offense targeted their group (not them personally).

Suggested Citation

Kim, Tae-Yeol and Shapiro, Debra L. and Aquino, Karl and Lim, Vivien and Bennett, Rebecca, Workplace Offense and Victims’ Reactions: The Effects of Victim-Offender (Dis)Similarity, Offense-Type, and Cultural Differences (February 1, 2008). J. Organiz. Behav. 29, 415–433 (2008), Robert H. Smith School Research Paper No. RHS 2633073, Available at SSRN: https://ssrn.com/abstract=2633073

Tae-Yeol Kim (Contact Author)

China Europe International Business School (CEIBS) ( email )

Shanghai-Hongfeng Road
Shanghai 201206
Shanghai 201206
China

Debra L. Shapiro

University of Maryland - Robert H. Smith School of Business ( email )

College Park, MD 20742-1815
United States
(301) 405.9781 (Phone)

HOME PAGE: http://www.rhsmith.umd.edu/management/faculty/shapiro.html

Karl Aquino

University of British Columbia (UBC) - Division of Organizational Behaviour and Human Resources ( email )

2053 Main Mall
Vancouver, BC V6T 1Z2
Canada

Vivien Lim

National University of Singapore (NUS)

1E Kent Ridge Road
NUHS Tower Block Level 7
Singapore, 119228
Singapore

Rebecca Bennett

Louisiana Tech University ( email )

P.O. Box 3178
Ruston, LA 71272
United States

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