101 Online: History of the American Minitel Network and Lessons from Its Failure
IEEE Annals of the History of Computing, PrePrints, July 13, 2015
Posted: 10 Aug 2015
Date Written: July 13, 2015
Abstract
In 1981, France launched Minitel, a videotext ecosystem that quickly became the world's first successful mass market digital information network. By 1991, all of France was online. That year, in San Francisco, France Telecom launched 101 Online, the American version of Minitel. 101 Online was as massive a failure as Minitel had been a success. Why? Building on interviews with key 101 Online and France Telecom decision-makers, this article reveals the as yet undocumented history of the 101 Online ecosystem, suggests reasons why it failed where Minitel had succeeded, and draws lessons for the current policy debate on what information-network architecture and implementation best fosters digital innovation.
Keywords: Minitel, 101 Online, France Telecom, Telecommunications, Videotex, Ecosystems, Databases, Companies, Computers, History
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