A Critical Review of Crowd-Scale Online Deliberation Technologies

10 Pages Posted: 3 Sep 2015 Last revised: 3 May 2017

See all articles by Mark Klein

Mark Klein

Massachusetts Institute of Technology (MIT) - Sloan School of Management

Multiple version iconThere are 2 versions of this paper

Date Written: August 28, 2015

Abstract

This paper provides a short critical review of crowd-scale online deliberation support technology. It distinguishes five main types, including time-centric, topic-centric, question-centric, debate-centric, and argument centric, and outlines their strengths and weaknesses in terms of the comprehensiveness and quality of the content, as well as in terms of the ability to manage and harvest such deliberations.

Keywords: deliberation, crowds, collective intelligence

Suggested Citation

Klein, Mark, A Critical Review of Crowd-Scale Online Deliberation Technologies (August 28, 2015). Available at SSRN: https://ssrn.com/abstract=2652888 or http://dx.doi.org/10.2139/ssrn.2652888

Mark Klein (Contact Author)

Massachusetts Institute of Technology (MIT) - Sloan School of Management ( email )

NE20-336
Cambridge, MA 02142
United States
617-253-6796 (Phone)

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