A Critical Review of Crowd-Scale Online Deliberation Technologies

11 Pages Posted: 16 Sep 2015

See all articles by Mark Klein

Mark Klein

Massachusetts Institute of Technology

Multiple version iconThere are 2 versions of this paper

Date Written: September 4, 2015

Abstract

This paper provides a short critical review of crowd-scale online deliberation support technology. It distinguishes five main types, including time-centric, topic-centric, question-centric, debate-centric, and argument-centric, and outlines their strengths and weaknesses in terms of the comprehensiveness and quality of the content, as well as in terms of the ability to manage and harvest such deliberations.

Keywords: deliberation, crowds, collective intelligence

Suggested Citation

Klein, Mark, A Critical Review of Crowd-Scale Online Deliberation Technologies (September 4, 2015). MIT Sloan Research Paper No. 5143-15, Available at SSRN: https://ssrn.com/abstract=2658811 or http://dx.doi.org/10.2139/ssrn.2658811

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