Innovation Strategy in New Transportation Systems: The Case of Crossrail

15 Pages Posted: 19 Sep 2015

See all articles by Mark Dodgson

Mark Dodgson

University of Queensland - Technology and Innovation Management Centre

David Gann

Imperial College London - Innovation Studies Centre

Andrew Davies

University College London

Samuel MacAulay

Imperial College London

Date Written: 2015

Abstract

This article examines how innovation can be strategically incorporated into transportation systems. Large transportation systems generally have a poor record in systematically integrating innovation in their development, construction and operation. Our research setting is Crossrail, a major new railway traversing London, where the creation and implementation of an innovation strategy formalized and systemized its approach to innovation. Based on in-depth, semi-structured interviews with project leaders and participant observation, the paper critically analyses the formulation, implementation and performance of Crossrail’s innovation strategy. Crossrail’s management explicitly uses an ‘open innovation’ strategy that incentivizes partners, contractors, and clients to innovate in the project. Its strategy guides decisions and priorities on innovation and the types and levels of innovation that best match project aims. The paper holds lessons for those developing, operating and studying large transportation systems both now and into the future.

Keywords: Innovation Strategy, Transportation systems, Crossrail

Suggested Citation

Dodgson, Mark and Gann, David M. and Davies, Andrew and MacAulay, Samuel c, Innovation Strategy in New Transportation Systems: The Case of Crossrail (2015). Available at SSRN: https://ssrn.com/abstract=2662451 or http://dx.doi.org/10.2139/ssrn.2662451

Mark Dodgson (Contact Author)

University of Queensland - Technology and Innovation Management Centre ( email )

Brisbane, QLD 4072
Australia

David M. Gann

Imperial College London - Innovation Studies Centre ( email )

South Kensington Campus
Exhibition Road
London SW7 2AZ, SW7 2AZ
United Kingdom

Andrew Davies

University College London ( email )

Gower Street
London, WC1E 6BT
United Kingdom

Samuel c MacAulay

Imperial College London ( email )

South Kensington Campus
Exhibition Road
London SW7 2AZ, SW7 2AZ
United Kingdom

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