Establishing Best Practices for Including Emotional Intelligence in Real Estate Professionals

International Journal of Business Research, v. 9 (2) p. 91-97

7 Pages Posted: 28 Jan 2016  

Andree C. Swanson

Ashford University

Diane Hamilton

Ashford University

Paula Zobisch

Ashford University

Date Written: 2015

Abstract

Competency in emotional intelligence, whether learned and/or improved, is an important skill for those in the field of real estate sales. Evidence from studies in the area of real estate and in the general area of sales have indicated that a correlation exists with individuals who have high emotional intelligence and improved sales performance. A thorough literature review and the delivery of an online survey taken by 31 real estate professionals was conducted. From this research, Swanson, Hamilton, and Zobisch created a list of best practices for incorporating emotional intelligence into the field of real estate professionals.

Keywords: Emotional Intelligence, Personality, Sales, Real Estate Professionals, Realtorâ„¢

JEL Classification: Z00

Suggested Citation

Swanson, Andree C. and Hamilton, Diane and Zobisch, Paula, Establishing Best Practices for Including Emotional Intelligence in Real Estate Professionals (2015). International Journal of Business Research, v. 9 (2) p. 91-97. Available at SSRN: https://ssrn.com/abstract=2669633

Andree C. Swanson (Contact Author)

Ashford University ( email )

400 North Bluff Boulevard
Clinton, IA 52732
United States

Diane Hamilton

Ashford University ( email )

400 North Bluff Boulevard
Clinton, IA 52732
United States

Paula Zobisch

Ashford University ( email )

400 North Bluff Boulevard
Clinton, IA 52732
United States

Paper statistics

Downloads
26
Abstract Views
162