Perceived Self-Efficacy and Its Effect on Online Learning Acceptance and Student Satisfaction
Journal of Service Science and Management, Vol.4, No.3, pp. 243-252. DOI: 10.4236/jssm.2011.43029
Posted: 15 Nov 2015 Last revised: 22 Dec 2017
Date Written: September 30, 2011
This paper investigates the effect of perceived self-efficacy on perceptions of ease of use and usefulness of online learning systems, and its effects on behavioral intention toward online learning acceptance and student satisfaction. Eight hundred and seventy-two samples collected from students in online classes in the United States and Korea were analyzed using factor analysis and structural equation modeling techniques. The results show that: 1) perceived self-efficacy serves as an antecedent to online learning acceptance and its degree of importance is partially a function of cultural background; and 2) perceived usefulness of online learning systems influences positively on online learning acceptance and student satisfaction. Significant differences were found between Korean and US students but how much of this was due to cultural differences or degree of experience could not be determined.
Keywords: Information technology, online education, cultural difference
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