Perceived Self-Efficacy and Its Effect on Online Learning Acceptance and Student Satisfaction

Journal of Service Science and Management, Vol.4, No.3, pp. 243-252. DOI: 10.4236/jssm.2011.43029

Posted: 15 Nov 2015 Last revised: 22 Dec 2017

See all articles by Jung Wan Lee

Jung Wan Lee

Boston University - Department of Administrative Sciences

Samuel Mendlinger

Boston University - Department of Administrative Sciences

Date Written: September 30, 2011

Abstract

This paper investigates the effect of perceived self-efficacy on perceptions of ease of use and usefulness of online learning systems, and its effects on behavioral intention toward online learning acceptance and student satisfaction. Eight hundred and seventy-two samples collected from students in online classes in the United States and Korea were analyzed using factor analysis and structural equation modeling techniques. The results show that: 1) perceived self-efficacy serves as an antecedent to online learning acceptance and its degree of importance is partially a function of cultural background; and 2) perceived usefulness of online learning systems influences positively on online learning acceptance and student satisfaction. Significant differences were found between Korean and US students but how much of this was due to cultural differences or degree of experience could not be determined.

Keywords: Information technology, online education, cultural difference

Suggested Citation

Lee, Jung Wan and Mendlinger, Samuel, Perceived Self-Efficacy and Its Effect on Online Learning Acceptance and Student Satisfaction (September 30, 2011). Journal of Service Science and Management, Vol.4, No.3, pp. 243-252. DOI: 10.4236/jssm.2011.43029 . Available at SSRN: https://ssrn.com/abstract=2690499

Jung Wan Lee (Contact Author)

Boston University - Department of Administrative Sciences ( email )

808 Commonwealth Avenue
Boston, MA 02215
United States
617 358 5627 (Phone)
617 353 6840 (Fax)

HOME PAGE: http://www.bu.edu/met

Samuel Mendlinger

Boston University - Department of Administrative Sciences

United States

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