Employee Engagement: Conceptual Clarification from Existing Confusion and Towards an Instrument of Measuring It

26 Pages Posted: 6 Dec 2015

See all articles by Anuradha Iddagoda

Anuradha Iddagoda

University of Sri Jayewardenepura

H.H.D.N.P. Opatha

University of Sri Jayewardenepura

Kennedy Gunawardana

University of Sri Jayewardenepura

Date Written: December 7, 2015

Abstract

In the literature of Human Resource Management and Organizational Behavior, it seems that growing attention has been given to employee engagement which is an employee related outcome contributing to organizational effectiveness. There is a conceptual confusion with regard to the meaning of employee engagement, as there are several associated terms such as job satisfaction, job involvement, work involvement, organizational commitment and organizational citizenship behavior which have been used in the literature either synonymously or non-synonymously in addition to the labels of engagement. This paper seeks to provide a comprehensive conceptualization of employee engagement so as to develop an appropriate working definition for research purpose. Also an attempt was made to decide whether employee engagement is an attitude or a behavior, and to explore its dimensions and elements for the purpose of developing an instrument to measure the variables of employee engagement.

Keywords: Human Resource Management, Organizational Behavior, Employee Engagement

JEL Classification: E24, E29

Suggested Citation

Iddagoda, Anuradha and Opatha, H.H.D.N.P. and Gunawardana, Kennedy, Employee Engagement: Conceptual Clarification from Existing Confusion and Towards an Instrument of Measuring It (December 7, 2015). 12th International Conference on Business Management (ICBM) 2015 . Available at SSRN: https://ssrn.com/abstract=2699798 or http://dx.doi.org/10.2139/ssrn.2699798

Anuradha Iddagoda (Contact Author)

University of Sri Jayewardenepura ( email )

Nugegoda
Gandodawila
Gangodawila, Nugegoda 10250
Sri Lanka

H.H.D.N.P. Opatha

University of Sri Jayewardenepura ( email )

Nugegoda
Gandodawila
Gangodawila, Nugegoda 10250
Sri Lanka

Kennedy Gunawardana

University of Sri Jayewardenepura ( email )

Nugegoda
Gandodawila
Gangodawila, Nugegoda 10250
Sri Lanka

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