The Importance of Non-Verbal Communication

The IUP Journal of Soft Skills, Vol. IX, No. 4, December 2015, pp. 43-49

Posted: 15 Jan 2016

Date Written: January 14, 2016


Non-verbal communication regulates relationships and can support or even replace verbal communications in many situations. Different genders and cultures use non-verbal communication differently and these differences can impact the nature of interpersonal communication. Nonverbal communication can become a barrier or tear down barriers to effective communication. According to researchers, non-verbal rules may differ as per the situation, and each situation determines its set of rules. Different types of people have very different yet distinct sets of non-verbal communication behaviors. This paper is an overview of different types of non-verbal communication such as body language, hand movement, facial expressions, and eye contact. Non-verbal communication involves multiple channels, is continuous and more ambiguous in nature, and often contradicts the spoken word. When non-verbal and verbal communications conflict, individuals tend to rely on non-verbal clues as a means to interpret the true meaning of a communication.

Suggested Citation

Phutela, Deepika, The Importance of Non-Verbal Communication (January 14, 2016). The IUP Journal of Soft Skills, Vol. IX, No. 4, December 2015, pp. 43-49, Available at SSRN:

Deepika Phutela (Contact Author)

Tantia University ( email )

Sri Ganganagar

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