Twitter Usage in Indonesia

62 Pages Posted: 22 Jan 2016

See all articles by Kathleen M. Carley

Kathleen M. Carley

Carnegie Mellon University; Carnegie Mellon University - H. John Heinz III School of Public Policy and Management; Institute for Software Research - Carnegie Mellon University

Momin M. Malik

Harvard University - Berkman Klein Center for Internet & Society

Mike Kowalchuck

Independent

Juergen Pfeffer

Carnegie Mellon University

Peter Landwehr

Carnegie Mellon University

Date Written: December 21, 2015

Abstract

Social media is playing a growing role in disaster management and response. Expectations are that such media can be critical for sending alerts, identifying critical needs, and focusing response. However, for social media to be used in that way, it will be necessary to understand how social media is used during normal, i.e., non-disaster periods. Herein we examine the use of a particular social media, Twitter, and assess its value for disaster management with a focus on planning and early warnings. Our focus is Indonesia, and the potential use of Twitter to support tsunami warning and response. We assess alternative collection strategies and analyze Twitter usage under normal conditions and then use this information to identify the strengths and weaknesses of this data in supporting disaster management in terms of coverage, spatio-temporal patterns, and identification of opinion leaders. We find that while one can potentially leverage Twitter for disaster management, careful collection, assessment, and coordination with official disaster Twitter sites and local on-scene Twitter opinion leaders will be critical. Guidelines for harnessing Twitter data for disaster management are provided.

Keywords: Indonesia, Twitter, Padang, multi-component network, retweets, social media, spatio-temporal patterns, disaster management

Suggested Citation

Carley, Kathleen M. and Malik, Momin and Kowalchuck, Mike and Pfeffer, Juergen and Landwehr, Peter, Twitter Usage in Indonesia (December 21, 2015). Available at SSRN: https://ssrn.com/abstract=2720332 or http://dx.doi.org/10.2139/ssrn.2720332

Kathleen M. Carley (Contact Author)

Carnegie Mellon University ( email )

Pittsburgh, PA 15213-3890
United States
412-268-6016 (Phone)

Carnegie Mellon University - H. John Heinz III School of Public Policy and Management ( email )

Pittsburgh, PA 15213-3890
United States

Institute for Software Research - Carnegie Mellon University ( email )

School of Computer Science
5000 Forbes Avenue
Pittsburgh, PA 15213
United States

HOME PAGE: http://isri.cs.cmu.edu/

Momin Malik

Harvard University - Berkman Klein Center for Internet & Society ( email )

Harvard Law School
23 Everett, 2nd Floor
Cambridge, MA 02138
United States

Mike Kowalchuck

Independent ( email )

Juergen Pfeffer

Carnegie Mellon University ( email )

5000 Forbes Ave
Pittsburgh, PA 15213
United States

HOME PAGE: http://www.pfeffer.at

Peter Landwehr

Carnegie Mellon University ( email )

United States

HOME PAGE: http://cs.cmu.edu/~plandweh

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