The Internationalization Process of Services Firms: A Two-Case Study in Brazil

11 Pages Posted: 5 Jul 2001

See all articles by Isabella Sacramento

Isabella Sacramento

Universidade Federal do Rio de Janeiro (UFRJ) - Alberto Luiz Coimbra Institute for Graduate Studies and Research in Engineering (COPPE)

Victor M. C. Almeida

Universidade Federal do Rio de Janeiro (UFRJ) - Alberto Luiz Coimbra Institute for Graduate Studies and Research in Engineering (COPPE)

Maria S. M. Silva

Universidade Federal do Rio de Janeiro (UFRJ) - Alberto Luiz Coimbra Institute for Graduate Studies and Research in Engineering (COPPE)

Abstract

The internationalization of services firms has not received enough attention in the literature, with most studies focusing on manufacturers. In order to obtain a better understanding of how services firms enter foreign markets, this study investigates the internationalization process of two Brazilian services firms, using a theoretical framework from the Uppsala theory of internationalization, the stages model of internationalization and other theoretical insights from the literature. Specifically, the study looks at to what extent the internationalization process of these firms follows the patterns suggested in the literature and whether there are remarkable differences when compared to manufacturing firms.

JEL Classification: F20, L80

Suggested Citation

Quinellato Sacramento, Isabella and Almeida, Victor M. C. and Silva, Maria S. M., The Internationalization Process of Services Firms: A Two-Case Study in Brazil. Available at SSRN: https://ssrn.com/abstract=272084 or http://dx.doi.org/10.2139/ssrn.272084

Isabella Quinellato Sacramento (Contact Author)

Universidade Federal do Rio de Janeiro (UFRJ) - Alberto Luiz Coimbra Institute for Graduate Studies and Research in Engineering (COPPE) ( email )

Rua Noronha Torrezao 335 bloco 1 - 1506 Niteroi
21949 Rio de Janeiro
Brazil
+55 21 611-9183 (Phone)
+55 21 598-9840 (Fax)

Victor M. C. Almeida

Universidade Federal do Rio de Janeiro (UFRJ) - Alberto Luiz Coimbra Institute for Graduate Studies and Research in Engineering (COPPE) ( email )

Av. Rio Branco, 110 - 10. andar
Rio de Janeiro - RJ, 20.040-001
Brazil
+55 21 2598-9800 (Phone)
+55 21 2598-9800 (Fax)

HOME PAGE: www.coppead.ufrj.br

Maria S. M. Silva

Universidade Federal do Rio de Janeiro (UFRJ) - Alberto Luiz Coimbra Institute for Graduate Studies and Research in Engineering (COPPE)

Rua Pacheco Leao 646 casa 7
21949 Rio de Janeiro
Brazil
+55 21 5051-8352 (Phone)
+55 21 598-9840 (Fax)

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