The Effect of Survey Design on Extreme Response Style: Rating Job Satisfaction

28 Pages Posted: 10 Feb 2016

See all articles by Luisa Corrado

Luisa Corrado

University of Rome Tor Vergata Department of Economics and Finance

Majlinda Joxhe

University of Rome Tor Vergata

Date Written: January 11, 2016

Abstract

This paper explores the relationship between survey rating scale and Extreme Response Style (ERS) using experimental data from Understanding Society (Innovation Panel 2008), where a self-assessment questionnaire measuring job satisfaction uses two alternative (7 and 11 points) rating options. Our results suggests that when shifting from a shorter to a longer scale, the survey design generates a tendency to choose response scales at the extreme of the distribution, thus creating a misleading quantification of the variable of interest. The experimental design of the data enables us to test our hypothesis using a non-linear estimation approach where age, gender and education level are shown to affect ERS.

Keywords: Survey Design, Extreme Response Style, Job Satisfaction

JEL Classification: C81, C93, J28

Suggested Citation

Corrado, Luisa and Joxhe, Majlinda, The Effect of Survey Design on Extreme Response Style: Rating Job Satisfaction (January 11, 2016). CEIS Working Paper No. 365. Available at SSRN: https://ssrn.com/abstract=2729389 or http://dx.doi.org/10.2139/ssrn.2729389

Luisa Corrado (Contact Author)

University of Rome Tor Vergata Department of Economics and Finance ( email )

Via Columbia n.2
Rome, rome 00100
Italy

Majlinda Joxhe

University of Rome Tor Vergata ( email )

Via di Tor Vergata
Rome, Lazio 00133
Italy

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