Integrated Management Approaches in Higher Education

US-China Education Review A, November 2015, Vol. 5, No. 11, 707-717

11 Pages Posted: 9 Feb 2016

See all articles by Juha Kettunen

Juha Kettunen

Turku University of Applied Sciences

Date Written: February 9, 2016

Abstract

This study analyses how various management approaches can be integrated in higher education institutions to improve institutional performance. Strategic management is the basis on which quality assurance is built. The purpose of the quality assurance system is to ensure that the strategic and other objectives of the institution can be achieved. Quality management refers to the processes that the institution uses to maintain and develop the quality of its activities. Higher education institutions need integrated management which includes strategic management, quality assurance, pedagogical management, and process management at the core of management approaches. The internal validity presumes that one of these management approaches leads to another approach that forms a consistent management system. The study argues that structural changes are not sufficient to improve institutional performance, because they are independent of processes. Process management with other management approaches is essential to improve the institutional performance.

Keywords: strategic management, Balanced Scorecard, quality assurance, pedagogy, process management, higher

JEL Classification: I20

Suggested Citation

Kettunen, Juha, Integrated Management Approaches in Higher Education (February 9, 2016). US-China Education Review A, November 2015, Vol. 5, No. 11, 707-717, Available at SSRN: https://ssrn.com/abstract=2729697 or http://dx.doi.org/10.2139/ssrn.2729697

Juha Kettunen (Contact Author)

Turku University of Applied Sciences ( email )

Lemminkäisenkatu 30
20520 Turku
Finland

Do you have a job opening that you would like to promote on SSRN?

Paper statistics

Downloads
98
Abstract Views
516
rank
332,995
PlumX Metrics