Opinion or Defamation? Limits of Free Speech in Online Customer Reviews in the Digital Era

Communications Law - The Journal of Computer, Media and Telecommunications Law 2015, Volume 20, Number 3, pp 72-76

5 Pages Posted: 10 Mar 2016 Last revised: 2 Aug 2016

See all articles by Corinna Coors

Corinna Coors

University of West London - Ealing Law School

Date Written: February 20, 2015

Abstract

This article explores defamation on the internet in blogs, discussion threads and websites containing customer reviews. It considers the serious harm threshold test introduced by the Defamation Act 2013, evaluating the degree of guidance given in Cooke v. MGN Ltd on what evidence would be needed to prove serious harm. Discusses the new statutory defences of truth and honest opinion, malice on the part of the person making the statement, and defences available to website operators.

Keywords: defamation, civil evidence, defences, social media, websites

JEL Classification: K10, K13, K19

Suggested Citation

Coors, Corinna, Opinion or Defamation? Limits of Free Speech in Online Customer Reviews in the Digital Era (February 20, 2015). Communications Law - The Journal of Computer, Media and Telecommunications Law 2015, Volume 20, Number 3, pp 72-76. Available at SSRN: https://ssrn.com/abstract=2744536

Corinna Coors (Contact Author)

University of West London - Ealing Law School ( email )

St Mary's Road
London, W5 5RF
United Kingdom

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