'Involve': The Foundation for Fair Process Leadership Communication

65 Pages Posted: 15 Mar 2016

See all articles by Ian Woodward

Ian Woodward

INSEAD

Elizabeth More

Australian Institute of Management

Ludo Van der Heyden

INSEAD - Technology and Operations Management

Date Written: February 2016

Abstract

“Fair Process Leadership” (FPL) is an integrative approach to leadership that emphasises high levels of engagement and transparency with stakeholders, as well as objective evaluation of both outcomes and process.

Research shows the presence of FPL generates trust, and leads to effective collaboration and collective commitment, both critical features for team and organisational performance. However, research has not thoroughly explored how FPL principles can be implemented systematically and practically in the workplace context, particularly in larger organisational settings.

This paper presents the effective communication approaches and practices that are fundamental to deploying fair process leadership in organisational contexts. In this regard, our discussion reviews the research literature in the areas of fair process leadership; procedural and interactional justice; organisational communication; and leadership communication. Integrating these concepts and theories, the paper proposes a toolkit (INVOLVE) for effective fair process leadership communication “in action” – identifying a core principle and three crucial communication practices for leaders or organisations eager to instil fair process in their communication activities and beyond, in their culture.

The paper also highlights implications for future research and development in this area.

Keywords: Fair Process Leadership, Effective Communication, Leadership Communication, Engagement; Procedural Justice, Interactional Justice, Organisational Culture

Suggested Citation

Woodward, Ian and More, Elizabeth and van der Heyden, Ludo, 'Involve': The Foundation for Fair Process Leadership Communication (February 2016). INSEAD Working Paper No. 2016/17/OBH/TOM/EFE. Available at SSRN: https://ssrn.com/abstract=2747990 or http://dx.doi.org/10.2139/ssrn.2747990

Ian Woodward (Contact Author)

INSEAD ( email )

Boulevard de Constance
77305 Fontainebleau Cedex
France

Elizabeth More

Australian Institute of Management ( email )

Sydney
Australia

Ludo Van der Heyden

INSEAD - Technology and Operations Management ( email )

Boulevard de Constance
77 305 Fontainebleau Cedex
France
+33 0 1 60 72 42 89 (Phone)
+33 0 1 60 74 61 60 (Fax)

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