'Popcorn Tastes Good': Participatory Policymaking and Reddit's 'Amageddon'

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’16), San Jose, CA, May 7-12, 2016.

12 Pages Posted: 23 Mar 2016

See all articles by Alissa Centivany

Alissa Centivany

University of Michigan at Ann Arbor - School of Information; University of Toronto - Faculty of Law

Bobby Glushko

University of Michigan at Ann Arbor; University of Michigan at Ann Arbor - School of Information; University of California, Berkeley - School of Law

Date Written: Sept 22, 2015

Abstract

In human-computer interaction research and practice, policy concerns can sometimes fall to the margins, orbiting at the periphery of the traditionally core interests of design and practice. This perspective ignores the important ways that policy is bound up with the technical and behavioral elements of the HCI universe. Policy concerns are triggered as a matter of course in social computing, CSCW, systems engineering, UX, and related contexts because technological design, social practice and policy are dynamically entangled and mutually constitutive. Through this research, we demonstrate the value of a stronger emphasis on policy in HCI by exploring a recent controversy on Reddit: “AMAgeddon.” Applying Hirschman’s exit, voice and loyalty framework, we argue that the sustainability of online communities like Reddit will require successful navigation of the complex and often murky intersections among technical design and human interaction through a distributed participatory policymaking process that promotes user loyalty.

Keywords: Information policy, participatory policymaking, value sensitive design, social media, online communities

JEL Classification: O3, K11, D7

Suggested Citation

Centivany, Alissa and Glushko, Bobby, 'Popcorn Tastes Good': Participatory Policymaking and Reddit's 'Amageddon' (Sept 22, 2015). Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’16), San Jose, CA, May 7-12, 2016. , Available at SSRN: https://ssrn.com/abstract=2753144

Alissa Centivany (Contact Author)

University of Michigan at Ann Arbor - School of Information ( email )

School of Information
3339 North Quad
Ann Arbor, MI 48109-1092
United States

HOME PAGE: http://si.umich.edu/people/phd-detail.htm?ID=2838

University of Toronto - Faculty of Law ( email )

78 and 84 Queen's Park
Toronto, Ontario M5S 2C5
Canada

Bobby Glushko

University of Michigan at Ann Arbor ( email )

500 S. State Street
4152449936 (Phone)

University of Michigan at Ann Arbor - School of Information ( email )

304 West Hall
550 East University
Ann Arbor, MI 48109-1092
United States

University of California, Berkeley - School of Law ( email )

215 Boalt Hall
Berkeley, CA 94720-7200
United States

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