Returning the Favor: Positive Employee Responses to Supervisor and Peer Support for Training Transfer

16 Pages Posted: 31 Mar 2016

See all articles by Amy Wei Tian

Amy Wei Tian

Curtin University - School of Marketing

John Cordery

Curtin University

Jos Gamble

Royal Holloway - School of Management

Date Written: March 2016

Abstract

Drawing on social exchange theory and associated notions of reciprocity, we argue that interpersonal support for training transfer in the workplace is associated with increased employee task performance and organizational citizenship behavior (OCB) and reduced turnover intention. We test our hypotheses using survey data from 786 Chinese retail employees. The findings show that when employees perceive high levels of supervisor/peer support for training transfer, they are more likely to deliver higher levels of task performance and OCB in response, which in turn, lead to reduced turnover intention. We also found that the strength of the relationship between supervisor/peer support for training transfer on individuals’ OCB varied across regions within China. The results confirm the moderating role of regional context (coastal and inland regions) on the relationship between supervisor/peer support for training transfer on individuals’ OCB, with a stronger effect found in less economically developed inland regions. The moderating effect of region indicates that cross‐cultural researchers need to be aware of possible within‐country variations in employee attitudes and values.

Suggested Citation

Wei Tian, Amy and Cordery, John and Gamble, Jos, Returning the Favor: Positive Employee Responses to Supervisor and Peer Support for Training Transfer (March 2016). International Journal of Training and Development, Vol. 20, Issue 1, pp. 1-16, 2016, Available at SSRN: https://ssrn.com/abstract=2756777 or http://dx.doi.org/10.1111/ijtd.12066

Amy Wei Tian (Contact Author)

Curtin University - School of Marketing ( email )

Australia

John Cordery

Curtin University ( email )

Kent Street
Bentley
Perth, WA WA 6102
Australia

Jos Gamble

Royal Holloway - School of Management ( email )

Egham
Surrey, Egham TW20 8DG
United Kingdom
+44 1784 414094 (Phone)
+44 1784 439854 (Fax)

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