Technology Mediated Participatory Planning for 21st Century
"Emerging Technologies of 21st Century", Ed.- AK Roy, Pub. - New India Pub. Agency, New Delhi, 2014.
7 Pages Posted: 5 Apr 2016
Date Written: April 1, 2014
Mass production was the hallmark for improvement of productivity in early 20th century. Subsequently the productivity development was driven by the use of information technology and related concepts like Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Business Process Reingineering, TQM etc. These technologies and concepts were instrumental in collection, codification, analysis, decision making and execution of decision which translated to better coordination and profitability. The ability to harness synergy out of the information systems, coordinated team and goal orientation helped in executing strategies with sharpness, proactively identifying customer need, responding to social context and competitive scenario with alacrity. As it stands now, with internet and multimedia technologies it is faster to form organization, reach out to the stakeholders. Technology mediation has improved the productivity and quality of economic activities. It has still lot more options to come in the 21st century. The paper suggests a conceptual model.
Keywords: Planning, Participation, Technology models
JEL Classification: O21, O31, O10, M10, E61, H80, I28
Suggested Citation: Suggested Citation