The Impact of Transformational Leadership on Organizational Citizenship Behaviours: The Contingent Role of Public Service Motivation

16 Pages Posted: 5 Apr 2016

See all articles by Paul A. Bottomley

Paul A. Bottomley

Cardiff University - Cardiff Business School

Ahmed Mohammed Sayed Mostafa

University of Bristol - School of Economics, Finance and Management

Julian S. Gould-Williams

Cardiff University - Cardiff Business School

Filadelfo León Cázares

Universidad de Guadalajara

Date Written: February 2016

Abstract

In this paper we examine whether the relationship between transformational leadership and organizational citizenship behaviours (OCBs) is contingent on public service motivation (PSM). We propose that PSM may reduce the motivational influences of transformational leaders’ behaviours on followers’ OCBs in public sector organizations. Using a sample of Mexican employees we tested this proposition with structural equation modelling. Our results show that the motivational effects of transformational leadership were less for public sector followers higher in PSM than for those lower in PSM. A follow‐up study in private sector organizations did not reveal a similar interaction effect. These findings appear consistent with previous research demonstrating that PSM is more aligned to the goals and values of public rather than private sector organizations. Nevertheless, the direct effects of PSM on OCBs remained in the private sector.

Suggested Citation

Bottomley, Paul A. and Mostafa, Ahmed Mohammed Sayed and Gould-Williams, Julian S. and León Cázares, Filadelfo, The Impact of Transformational Leadership on Organizational Citizenship Behaviours: The Contingent Role of Public Service Motivation (February 2016). British Journal of Management, Vol. 27, Issue 2, pp. 390-405, 2016. Available at SSRN: https://ssrn.com/abstract=2759058 or http://dx.doi.org/10.1111/1467-8551.12108

Paul A. Bottomley (Contact Author)

Cardiff University - Cardiff Business School ( email )

Aberconway Building
Colum Drive
Cardiff, CF10 3EU
United Kingdom

Ahmed Mohammed Sayed Mostafa

University of Bristol - School of Economics, Finance and Management

United Kingdom

Julian S. Gould-Williams

Cardiff University - Cardiff Business School ( email )

Aberconway Building
Colum Drive
Cardiff, CF10 3EU
United Kingdom

Filadelfo León Cázares

Universidad de Guadalajara ( email )

Guadalajara
8585
Guadalajara, Tlaquepaque 45604
Mexico

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