The Effects of Gamification on Corporate Compliance Training: A Field Experiment of True Office Anti-Corruption Training Programs

25 Pages Posted: 20 Apr 2016

See all articles by Ryan J. Baxter

Ryan J. Baxter

Boise State University, College of Business and Economics, Department of Accountancy

Kip Holderness

West Virginia University

David A. Wood

Brigham Young University - School of Accountancy

Date Written: April 18, 2016

Abstract

Companies rely on internal controls to comply with the U.S. Foreign Corrupt Practices Act and the U.K. Bribery Act. One such control is anti-corruption employee training. Although corporate training is a key component of anti-fraud policies and procedures, it is often perceived as dull by employees. To motivate greater engagement, firms are experimenting with training that involves elements of digital games, known as gamification. We perform a field experiment with 158 employees of a large, multinational bank to examine the effectiveness of gamified anti-corruption training. We find that employees strongly prefer gamified training to traditional, non-gamified training and that gamified training modestly increases employees’ knowledge of the bank’s anti-corruption policies. Interestingly, we also find that employees with less work experience outperform those with greater work experience on the post-training knowledge assessment. Our results suggest that gamification is a valuable tool for improving anti-corruption training.

Suggested Citation

Baxter, Ryan J. and Holderness, Darin Kip and Wood, David A., The Effects of Gamification on Corporate Compliance Training: A Field Experiment of True Office Anti-Corruption Training Programs (April 18, 2016). Available at SSRN: https://ssrn.com/abstract=2766683 or http://dx.doi.org/10.2139/ssrn.2766683

Ryan J. Baxter

Boise State University, College of Business and Economics, Department of Accountancy ( email )

Boise, ID 83725
United States

Darin Kip Holderness (Contact Author)

West Virginia University ( email )

PO Box 6025
Morgantown, WV 26506
United States
3042937847 (Phone)
3042930635 (Fax)

David A. Wood

Brigham Young University - School of Accountancy ( email )

518 TNRB
Brigham Young University
Provo, UT 84602
United States
801-422-8642 (Phone)
801-422-0621 (Fax)

HOME PAGE: http://marriottschool.byu.edu/employee/employee.cfm?emp=daw44

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