Performance Metrics, Practice, and Implications: Lessons from Academy Schools in the UK

19 Pages Posted: 25 Apr 2016

See all articles by Alex Hill

Alex Hill

Kingston Business School

Benjamin Laker

Kingston Business School

Richard Cuthbertson

University of Oxford - Said Business School

Terry Hill

University of Oxford - Green Templeton College

Date Written: April 1, 2016

Abstract

This paper presents longitudinal research investigating the role of management in achieving performance metrics within Academy schools in the UK. The findings suggest that those schools most successfully achieving the performance metrics set by the government tend to make eight changes in a particular order that focus on creating a platform for change before focusing on specific performance metrics. This approach is quicker to succeed where there is greater scope for change. Hence, rural and coastal schools appear to take much longer to achieve improvements in the performance metrics than urban and inner city schools. While these management practices are effective in helping individual schools achieve the performance metrics set, they raise questions concerning broader societal impacts, the viability of spreading these practices to all schools, and the long-term sustainability of such practices. The findings highlight the importance of understanding any unintended consequences of setting performance metrics and that these need to be monitored and reviewed over time.

Keywords: performance management, performance metrics, public policy, leadership, operations

Suggested Citation

Hill, Alex and Laker, Benjamin and Cuthbertson, Richard and Hill, Terry, Performance Metrics, Practice, and Implications: Lessons from Academy Schools in the UK (April 1, 2016). Saïd Business School WP 2016-13. Available at SSRN: https://ssrn.com/abstract=2769868 or http://dx.doi.org/10.2139/ssrn.2769868

Alex Hill (Contact Author)

Kingston Business School ( email )

Kingston Hill
Kingston upon Thames
Surrey KT2 7LB
United Kingdom

Benjamin Laker

Kingston Business School ( email )

Kingston Hill
Kingston upon Thames
Surrey KT2 7LB
United Kingdom

Richard Cuthbertson

University of Oxford - Said Business School ( email )

Park End Street
Oxford, OX1 1HP
Great Britain

Terry Hill

University of Oxford - Green Templeton College ( email )

Mansfield Road
Oxford, Oxfordshire OX1 4AU
United Kingdom

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