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The Future of Work in the ‘Sharing Economy’. Market Efficiency and Equitable Opportunities or Unfair Precarisation?

Institute for Prospective Technological Studies, Science for Policy report by the Joint Research Centre, 2016

100 Pages Posted: 27 May 2016 Last revised: 14 Jun 2016

Cristiano Codagnone

Università degli studi di Milano, Dipartimento di Scienze Sociali e Politiche; Universitat Oberta de Catalunya, Estudis de Ciències de la Informació i de la Comunicació

Fabienne Abadie

European Commission Joint Research Center - IPTS

Federico Biagi

European Commission Joint Research Center - IPTS

Date Written: May 27, 2016

Abstract

This critical and scoping review essay analyses digital labour markets where labour-intensive services are traded by matching requesters (employers and/or consumers) and providers (workers). It focuses on digital labour markets which allow the remote delivery of electronically transmittable services (i.e. Amazon Mechanical Turk, Upwork, Freelancers, etc.) and those where the matching and administration processes are digital but the delivery of the services is physical and requires direct interaction. The former broad type is called Online Labour Markets (OLMs) and is potentially global. The latter broad type is termed Mobile Labour Markets (MLMs) and is by definition localised. The essay defines and conceptualises these markets proposing a typology which proves to be empirically valid and heuristically useful. It describes their functioning and the socio-demographic profiles of the participants, reviews their economic and social effects, discusses the possible policy implications, and concludes with a research agenda to support European level policy making. It alternates the discussion of ‘hard’ findings from experimental and quasi-experimental studies with analysis of ‘softer’ issues such as rhetorical discourses and media ‘hyped’ accounts. This triangulation is inspired by, and a tribute to, the enduring legacy of the work of Albert O. Hirschman and his view that ideas and rhetoric can become endogenous engines of social change, reforms, and policies. This essay tries to disentangle the rhetoric with available empirical evidence in order to enable a more rational debate at least in the discussion of policies, if not in the public arena. To do so, an in depth analysis of 39 platforms was undertaken together with a formal review of 70 scientific sources. These two main sources have been integrated with:

a) an exploration of 100 media accounts (business press, newspapers, magazines, and blogs);

b) 50 reports and surveys produced by ‘interested parties’ (industrial associations, platforms own reports and public relation materials, think tanks with a clear political orientation, NGOs, trade unions, etc.); and

c) about 200 indirectly relevant scientific contributions and policy reports (used as sources to contextualise and integrate the above sources, and to derive theoretical and interpretative insights).

While the evidence is limited and inconclusive with respect to various dimensions, the findings of this essay show, among other things, that:

a) individuals engage in these activities primarily for money, for a large segment of them this work is their primary source of income, and most are under-employed and self-employed and fewer are unemployed and inactive;

b) matching frictions and hiring inefficiencies are widespread and even the OLMs are far from being globalised online meritocracies;

c) a behavioural approach to big data exploration should be further applied because there is emerging evidence of heuristic and biases contributing to hiring inefficiencies.

Keywords: sharing economy, collaborative economy, labour markets, rhetorical analysis

JEL Classification: D62, J22, J23, J41, K31

Suggested Citation

Codagnone, Cristiano and Abadie, Fabienne and Biagi, Federico, The Future of Work in the ‘Sharing Economy’. Market Efficiency and Equitable Opportunities or Unfair Precarisation? (May 27, 2016). Institute for Prospective Technological Studies, Science for Policy report by the Joint Research Centre, 2016. Available at SSRN: https://ssrn.com/abstract=2784774

Cristiano Codagnone (Contact Author)

Università degli studi di Milano, Dipartimento di Scienze Sociali e Politiche ( email )

Via Festa del Perdono, 7
Milan, 20122
Italy

Universitat Oberta de Catalunya, Estudis de Ciències de la Informació i de la Comunicació ( email )

Tibidabo Av. 39-43
08035 Barcelona, Barcelona 08035
Spain

Fabienne Abadie

European Commission Joint Research Center - IPTS ( email )

calle inca garcilaso, 3
Seville, 41092
Spain

Federico Biagi

European Commission Joint Research Center - IPTS ( email )

calle inca garcilaso, 3
Seville, 41092
Spain

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