Interpersonal Skills and Organizational Commitment

Journal for Studies in Management and Planning, Volume 2, No. 1, pp. 117-126, January 2016

10 Pages Posted: 9 Jun 2016 Last revised: 10 Jun 2016

See all articles by Devendra Saraniya

Devendra Saraniya

Eastern University, Sri Lanka

Dinesh Thevaranjan

Eastern University, Sri Lanka

Date Written: December 5, 2015

Abstract

Every managers have special skills that make them most effective as a manager and a leader in an industry. When a manager can identify their strengths, they can use that to effectively inspire their employees, enhance their managerial performance and create a healthy working environment. Managers today have to handle issues related to performance, as well as to provide their employees; feedback on a regular basis and guidance in order to assist them in improving their performance. The aim of this study is to assess the Interpersonal Skills of managers that influencing on Organizational Commitment in relation to Ceylinco Insurance, Janashakthy Insurance, Union Assurance, HNB Assurance, Sri Lanka Insurance Corporation and AIA Insurance. To achieve the goals of this research, the data were collected from stratified sample of 140 employees in Colombo District. The respondents provided the data by means of a close-ended questionnaire. Pearson’s Correlation was used for testing the hypotheses. Data analysis was conducted using SPSS Software. This study empirically examines the significant relationship between Interpersonal Skills (IS) as the independent variable and Organizational Commitment (OC) as the dependent variable. While both the variables individually have high level attributes, the Pearson’s correlation analysis explores a positively significant linear relationship between IS and OC. This implies that the OC can be predicted with the nature of IS. The correlation coefficient between the IS and OC indicates that the IS is useful to explain the variation in OC.

Keywords: Interpersonal Skills, Organizational Commitment and Insurance Industry

JEL Classification: M54

Suggested Citation

Devendra, Saraniya and Thevaranjan, Dinesh, Interpersonal Skills and Organizational Commitment (December 5, 2015). Journal for Studies in Management and Planning, Volume 2, No. 1, pp. 117-126, January 2016, Available at SSRN: https://ssrn.com/abstract=2791274

Saraniya Devendra (Contact Author)

Eastern University, Sri Lanka ( email )

Vantharumoolai
Chenkalady, Eastern 30350
Sri Lanka

Dinesh Thevaranjan

Eastern University, Sri Lanka ( email )

Vantharumoolai
Chenkalady, Eastern 30350
Sri Lanka

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