Exploring the Complex Dynamics of Organizational Change Towards the Paradigm Life-Cycle in the Hospitality Industry
Dusit Thani Journal, 2010
Posted: 9 Jun 2016
Date Written: July 1, 2010
The business environment in which an organization operates is highly competitive, unpredictable, and unstable. Many organizations constantly change in order to survive. This includes organizations within the hospitality industry. Moving towards a change, a paradigm in which the hospitality industry operates may change, die as an organization fails, or continue on as before. This significantly depends on how people understand a paradigm change and cope with it. Investigating the paradigm change can offer a useful way of looking at what is happening to most organizations within the hospitality industry. One way of doing this is through the meta-theory of Knowledge Cybernetics (KC). Examples of the issues involved are provided by the brief examinations of the organizational growth of Starbucks Coffee Company, the Texas Pacific takeover of Midwest Airlines, and Thai Airways International’s privatization.
Keywords: Knowledge Cybernetics, Paradigm, Paradigm Change, Paradigm Life-Cycle Social Viable Systems model, Hospitality Industry
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