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Customers, Users or Citizens? Inclusion, Spatial Data and Governance in the Smart City

40 Pages Posted: 11 Jun 2016 Last revised: 15 Jun 2016

Linnet Taylor

Tilburg Institute for Law, Technology and Society

Christine Richter

University of Twente

Shazade Jameson

Independent

Carmen Perez de Pulgar

Universidad Autónoma de Barcelona ; Institut de Ciència i Tecnologia Ambientals (ICTA - UAB); IMIM Hospital del Mar - Health Services Research Unit

Date Written: June 9, 2016

Abstract

This report discusses the use and governance of spatial data in Amsterdam's smart city projects. How much does spatial data tell the city about its people, and how is that likely to change in the next decade? The project focuses especially on those who may be marginalised or challenged by increasing visibility due to the use of big data in the future smart city: various groups were interviewed including immigrants, children, sex workers, opt-outs of smart technologies, and technology developers. They were asked how they felt about their personal 'data-sphere', the level of data-awareness and the kind of consultation they would like to see as citizens of a smart city, and how they felt about increasing interaction between the city and private-sector partners around digital data. The report presents a social roadmap for the datafied city's future, and addresses the question of how the city can build an inclusive and responsive spatial data governance infrastructure.

Keywords: smart cities, big data, urban, privacy, mobile data

Suggested Citation

Taylor, Linnet and Richter, Christine and Jameson, Shazade and Perez de Pulgar, Carmen, Customers, Users or Citizens? Inclusion, Spatial Data and Governance in the Smart City (June 9, 2016). Available at SSRN: https://ssrn.com/abstract=2792565

Linnet Taylor (Contact Author)

Tilburg Institute for Law, Technology and Society ( email )

PO Box 90153
Tilburg, 5000 LE
Netherlands

Christine Richter

University of Twente ( email )

Postbus 217
Twente
Netherlands

Shazade Jameson

Independent ( email )

No Address Available

Carmen Perez de Pulgar

Universidad Autónoma de Barcelona ( email )

Campus de la UAB, Plaça Cívica, s/n, 08193 Bellate
Barcelona, Barcelona 08193
Spain
935811111 (Phone)

HOME PAGE: http://www.uab.cat/

Institut de Ciència i Tecnologia Ambientals (ICTA - UAB) ( email )

Campus de la UAB
Bellaterra, Cerdanyola del Vallès
Barcelona, 08193
Spain

IMIM Hospital del Mar - Health Services Research Unit ( email )

Doctor Aiguader 88
Barcelona, Barcelona 08002
Spain

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