Re-Bureaucratizing Welfare Administration [תמורות בשירותי רווחה: מניהול ציבורי חדש בחזרה למבנה בירוקרטי]

Social Service Review 84: 77-101

39 Pages Posted: 13 Jul 2016 Last revised: 10 Jan 2017

See all articles by Avishai Benish

Avishai Benish

Hebrew University of Jerusalem - The Baerwald School of Social Work and Social Welfare

Date Written: 2010

Abstract

In the spirit of new public management and new governance concepts, states have shifted from hierarchical and bureaucratic models of welfare administration to more flexible and market-oriented arrangements. As part of this transformation, states designed new accountability structures to cope with the accountability challenges of these administration regimes. The article examines the suitability and effectiveness of these new structures of accountability through an in-depth case study of the Wisconsin Works program, one of the most prominent experiments in new governance methods of welfare administration. The article shows that, during a decade of implementation, the Wisconsin Works program shifted back to a centralized and bureaucratized style of administration. The article analyzes the underlying forces that led to re-bureaucratization. It suggests that relatively tight methods of control are inherent in the administration of such complex and politically sensitive welfare programs.

Suggested Citation

Benish, Avishai, Re-Bureaucratizing Welfare Administration [תמורות בשירותי רווחה: מניהול ציבורי חדש בחזרה למבנה בירוקרטי] (2010). Social Service Review 84: 77-101. Available at SSRN: https://ssrn.com/abstract=2808535 or http://dx.doi.org/10.2139/ssrn.2808535

Avishai Benish (Contact Author)

Hebrew University of Jerusalem - The Baerwald School of Social Work and Social Welfare ( email )

Jerusalem
Israel

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