Applying BPR and Balanced Score Card for Project Appraisal and Evaluation Framework for Not for Profit Firms
9 Pages Posted: 13 Aug 2016
Date Written: August 8, 2016
The paper reviews Business Process Re engineering (BPR) techniques along with the Balanced Scorecard (BSC) to improve the reporting or project performance, project appraisal and approval process for not for profit organizations. For profit organizations or commercial organizations have clearly defined business objectives and these include increase in revenue, reduction in costs, and increased profits. However, in not for profit firms, the motivation for taking up projects and the organization objectives is not to make profits but to provide help the poor and needy. The paper examines workflows and the project appraisal process in such organizations. BPR measures are suggested to make the project appraisal process transparent. Seven perspectives are identified for the BSC and indicators are suggested for each of these perspectives. The project appraisal process is designed to provide inputs for these indicators. The recommendation is to use benchmarked figures for these indicators from the best projects and other external sources and these indicators can to be used for the BSC. A draft BSC template is designed and further suggestions and recommendations to improve the research are made.
Keywords: Balanced Score Card, Business Process Reengineering, Non-Profit Firms, BSC Template
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