Gender and Organizational Citizenship Behavior of Information Technology Users in Poland and Germany

Proceedings of the Twenty-second Americas Conference on Information Systems (AMCIS), San Diego, California, USA, 11-14 August, 2016

10 Pages Posted: 19 Aug 2016

See all articles by Alicja Keplinger

Alicja Keplinger

University of Wroclaw

Jolanta Kowal

Wroclaw University, Faculty of Historical and Pedagogical Sciences, Institute of Psychology

Juho Mäkiö

University of Applied Sciences Emden-Leer

Date Written: August 12, 2016

Abstract

We examine the effect of gender and country (cultural and organizational differences) on the organizational citizenship behavior (OCB) of information technology (IT) users in Poland (transition economy) and Germany (developed economy). We investigate two dimensions of human capital: the OCB individually oriented (OCBI) and organizationally oriented (OCBO). The online random survey comprised 280 Polish respondents and 72 German respondents, in different regions of the two countries. Our findings show that effects of gender and country between Poland and Germany exist. In Germany employees more appreciate OCB than in Poland. However in both countries women – subordinates better evaluate supervisors OCB in comparison to men - subordinates. Women – supervisors evaluate worse subordinates OCB in comparison to men - supervisors. Our findings complement the gap in the stream of scientific knowledge on the relationship between gender, country and OCB in the group of IT users, in relation to Polish and German economies.

Keywords: Country, Developed Economy, Ethic, Gender, Germany, Human Capital, Information Technology Users, Organizational Citizenship Behavior (OCB), Poland, Transition Economy

JEL Classification: J00, J20, J30, J39, J40, M00, M50

Suggested Citation

Keplinger, Alicja and Kowal, Jolanta and Mäkiö, Juho, Gender and Organizational Citizenship Behavior of Information Technology Users in Poland and Germany (August 12, 2016). Proceedings of the Twenty-second Americas Conference on Information Systems (AMCIS), San Diego, California, USA, 11-14 August, 2016, Available at SSRN: https://ssrn.com/abstract=2824544

Alicja Keplinger

University of Wroclaw ( email )

Poland

HOME PAGE: http://www.psychologia.uni.wroc.pl

Jolanta Kowal (Contact Author)

Wroclaw University, Faculty of Historical and Pedagogical Sciences, Institute of Psychology ( email )

Dawida 1
Wroclaw, woj. dolnoslaskie 50-527
Poland
+48609445999 (Phone)

HOME PAGE: http://www.psychologia.uni.wroc.pl

Juho Mäkiö

University of Applied Sciences Emden-Leer ( email )

Constantiaplatz 4
Emden, 26723
Germany

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