Understanding Roles and Functions of Academic Libraries As Innovation Intermediaries within the Service-Dominant Logic Perspective: An Australian Case Study

Casali, G.L., Perano, M., Abbate, T., 2017, Understanding Roles and Functions of Academic Libraries as Innovation Intermediaries within the Service-Dominant Logic Perspective: An Australian Case Study, Journal of Library Administration, 57(2)

Humanistic Management Network, Research Paper Series No. 42/16

Posted: 22 Aug 2016

See all articles by Gian Luca Casali

Gian Luca Casali

Queensland University of Technology - School of Management

Mirko Perano

Reald University College - Department of Management; University of Salerno - Department of Business Studies and Research

Tindara Abbate

Independent

Date Written: August 22, 2016

Abstract

This study defines the academic library as an innovation intermediary that under the service- dominant logic perspective has a role of co-creator of value instead of a traditional service provider focused on collecting and exchanging knowledge. Innovation intermediaries develop a number of roles and functions to stimulate knowledge creation and transfer by supporting interactions and collaborations among multiple parties. As result, 2×2 Matrix was created to position each library's service based on its unique combination of necessary innovation roles and functions. A single case study focused on a university library and highlighted the existence of two different types of intermediaries: generalist and specialist.

Keywords: academic library, case study research, innovation intermediaries, Service-dominant logic

Suggested Citation

Casali, Gian Luca and Perano, Mirko and Abbate, Tindara, Understanding Roles and Functions of Academic Libraries As Innovation Intermediaries within the Service-Dominant Logic Perspective: An Australian Case Study (August 22, 2016). Casali, G.L., Perano, M., Abbate, T., 2017, Understanding Roles and Functions of Academic Libraries as Innovation Intermediaries within the Service-Dominant Logic Perspective: An Australian Case Study, Journal of Library Administration, 57(2), Humanistic Management Network, Research Paper Series No. 42/16, Available at SSRN: https://ssrn.com/abstract=2827714

Gian Luca Casali

Queensland University of Technology - School of Management ( email )

Brisbane, Queensland 4001
Australia

Mirko Perano (Contact Author)

Reald University College - Department of Management ( email )

Zahir Pajaziti
Vlora, AL Vlora 9400
Albania

HOME PAGE: http://www.asar.edu.al/en/

University of Salerno - Department of Business Studies and Research

Giovanni Paolo II, Street
Fisciano, Salerno 84084
Italy

Tindara Abbate

Independent ( email )

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