Negotiation and Conflict Resolution Education in the Age of the MOOC

Abstract

Even as online learning is increasingly embraced by institutions of higher education, the past decade has seen the arrival of yet another new educational vehicle: massive online open courses (MOOCs). These courses are designed to disseminate knowledge at an unprecedented scale — even as they engender concerns about quality, learning efficacy, and the future of higher education. In this article, I discuss the MOOC phenomenon and describe a MOOC on negotiation that I developed and taught, exploring the advantages that such a course offers for negotiation and conflict resolution education in particular.

Keywords: Negotiation, Conflict Resolution, Pedagogy, Teaching, MOOC, Online, Distance, Course