Becoming Strategic: Endogenous Consumer Time Preferences and Multiperiod Pricing

Operations Research, Vol 68, No 4, July-August 2020, pp. 1116-1131

50 Pages Posted: 7 Sep 2016 Last revised: 3 Sep 2020

See all articles by Arian Aflaki

Arian Aflaki

University of Pittsburgh - Katz Graduate School of Business

Pnina Feldman

Questrom School of Business, Boston University

Robert Swinney

Duke University - Fuqua School of Business

Date Written: June 11, 2019

Abstract

Pricing over multiple periods under forward-looking, strategic consumer purchasing behavior has received significant recent research attention; however, whether consumers actually benefit from this behavior and would voluntarily choose to be strategic has not been previously considered. We explore this question by developing a model of endogenous time preferences, consistent with several well-established microeconomic theories of boundedly rational intertemporal decision-making, in which consumers choose to become strategic by exerting costly effort. We show three key implications of this choice. First, considering the consumer choice to be strategic can have a significant impact on firm and consumer decisions, in particular qualitatively impacting the firm's optimal pricing policy. Second, it is possible to increase firm profit, consumer welfare, and social welfare simultaneously by increasing the cost of strategic behavior, suggesting firms can, essentially, force consumers to be myopic and make all parties better off; this helps explain how firms that do the most to make strategic behavior difficult are able to attract more demand and be successful in the marketplace. And third, efforts to mitigate strategic consumer waiting by committing to future prices instead of pricing dynamically may decrease the cost of strategic behavior and backfire, encouraging more consumers to be strategic; hence, in contrast to most previous research, price commitment may yield lower profit than dynamic pricing if consumers can choose to be strategic.

Keywords: strategic consumer behavior, dynamic pricing, price commitment, revenue management

JEL Classification: C44, D42, D01

Suggested Citation

Aflaki, Arian and Feldman, Pnina and Swinney, Robert, Becoming Strategic: Endogenous Consumer Time Preferences and Multiperiod Pricing (June 11, 2019). Operations Research, Vol 68, No 4, July-August 2020, pp. 1116-1131 , Available at SSRN: https://ssrn.com/abstract=2834895 or http://dx.doi.org/10.2139/ssrn.2834895

Arian Aflaki

University of Pittsburgh - Katz Graduate School of Business ( email )

Pittsburgh, PA 15260
United States

Pnina Feldman

Questrom School of Business, Boston University ( email )

Boston, MA
United States

HOME PAGE: http://https://www.bu.edu/questrom/faculty-research/faculty-directory/pnina-feldman/

Robert Swinney (Contact Author)

Duke University - Fuqua School of Business ( email )

Box 90120
Durham, NC 27708-0120
United States

HOME PAGE: http://www.robertswinney.com

Do you have a job opening that you would like to promote on SSRN?

Paper statistics

Downloads
326
Abstract Views
2,086
rank
113,326
PlumX Metrics