Validating a Workplace Deviance Measure in Hospitals

11 Pages Posted: 5 Oct 2016

See all articles by Rogerio Lunkes

Rogerio Lunkes

Universidade Federal de Santa Catarina (UFSC)

Jacobo Gomez-Conde

Universidad Autonoma de Madrid

Ernesto Lopez-Valeiras

University of Vigo

Date Written: September 25, 2015

Abstract

Objective: This study seeks to validate a Workplace Deviance (WD) measure in hospitals.

Research Methods: An empirical study was carried through the application of a questionnaire, gathering responses from 135 staff members in three hospitals (two public and one private). For the purposes of analysis, descriptive statistics and factorial analysis were employed.

Results: The results prove an instrument with 22 items valid for measuring WD in health organizations. This involves an adaptation of the generalist measure put forth in the Bennett and Robinson (2000) model, allowing for application in the health sector. The study is innovative in the sense that it completes a diagnostic in a specific context, with base in a measure for evaluating WD in the field of health. This study is of relevance to managers and academics that recognize the possibility of workplace deviance in health organizations and require a measure that builds knowledge regarding voluntary behavior of staff that act out of line with organizational norms. Conclusions: Six items (WD1, WD2, WD3, WD5, WD7 and WD25) were rejected, which confirms the assumption that the specific characteristics of health organizations and services limit the applicability of general WD measures in this field. The findings also provide grounds for the reclassification of the items WD11 and WD14.

Keywords: Workplace Deviance, Measure, Health, Hospitals

Suggested Citation

Lunkes, Rogerio and Gomez-Conde, Jacobo and Lopez-Valeiras, Ernesto, Validating a Workplace Deviance Measure in Hospitals (September 25, 2015). Available at SSRN: https://ssrn.com/abstract=2847127 or http://dx.doi.org/10.2139/ssrn.2847127

Rogerio Lunkes (Contact Author)

Universidade Federal de Santa Catarina (UFSC) ( email )

Campus Reitor João David Ferreira Lima
Bairro Trindade
Florianopolis, Santa Catarina 88040
Brazil

Jacobo Gomez-Conde

Universidad Autonoma de Madrid ( email )

Campus de Cantoblanco
Madrid, 28049
Spain

Ernesto Lopez-Valeiras

University of Vigo ( email )

Business and Tourism Faculty
Ourense, Ourense E-32004
Spain

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