Consumer Protection in Turkey: Law, Informality and the Role of the Media

Monash University, Workplace and Corporate Law Research Group, Working Paper No. 21, October 2016

48 Pages Posted: 12 Oct 2016

See all articles by Naomi Creutzfeldt

Naomi Creutzfeldt

Petra Mahy

Monash University - Department of Business Law & Taxation

Jana Kazaz

White & Case Europe LLP

Emre Caliskan

University of Oxford

Yin Yin Lu

Oxford Internet Institute

Date Written: October 10, 2016

Abstract

This report is part of a University of Oxford John Fell funded collaborative project: Informality and the Media in Consumer Protection in Emerging Economies. This pilot project seeks to shed light upon consumer complaint behaviour through social media in emerging economies.

Keywords: consumer protection, informality, social media, emerging economies

Suggested Citation

Creutzfeldt, Naomi and Mahy, Petra and Kazaz, Jana and Caliskan, Emre and Lu, Yin Yin, Consumer Protection in Turkey: Law, Informality and the Role of the Media (October 10, 2016). Monash University, Workplace and Corporate Law Research Group, Working Paper No. 21, October 2016, Available at SSRN: https://ssrn.com/abstract=2851352 or http://dx.doi.org/10.2139/ssrn.2851352

Petra Mahy

Monash University - Department of Business Law & Taxation ( email )

Caulfield Campus
Sir John Monash Drive
Caulfield East, Victoria 3084
Australia

Jana Kazaz

White & Case Europe LLP

Büyükdere Caddesi No: 102 Kat 28/109
Esentepe, Istanbul
Turkey

Emre Caliskan

University of Oxford

Mansfield Road
Oxford, Oxfordshire OX1 4AU
United Kingdom

Yin Yin Lu

Oxford Internet Institute ( email )

1 St. Giles
University of Oxford
Oxford OX1 3PG Oxfordshire, Oxfordshire OX1 3JS
United Kingdom

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