Validation of Minnesota Satisfaction Questionnaire: A Study of Front-Line Retail Employees

8 Pages Posted: 11 Nov 2016 Last revised: 14 Nov 2016

See all articles by Harsh Purohit

Harsh Purohit

Banasthali Vidyapith

Anshika Yadav

Banasthali University

Sonakshi Goyal

Banasthali University

Date Written: November 4, 2016

Abstract

The aim of this research paper is to confirm the validation of the long form of Minnesota Satisfaction Questionnaire which was developed by Weiss D. J., Dawis R. V.,George W. E. and Lloyd H. L. The instrument is validated for the sample of 465 front-line retail employees. SPSS 22.0 has been used for data analysis. Spearman-Brown Coefficient and Guttman Split-Half Coefficient are used to ensure the reliability of the instrument.

Keywords: Job Satisfaction, Minnesota Satisfaction Questionnaire, Split-half test, retailing

JEL Classification: M54

Suggested Citation

Purohit, Harsh and Yadav, Anshika and Goyal, Sonakshi, Validation of Minnesota Satisfaction Questionnaire: A Study of Front-Line Retail Employees (November 4, 2016). Available at SSRN: https://ssrn.com/abstract=2864211 or http://dx.doi.org/10.2139/ssrn.2864211

Harsh Purohit

Banasthali Vidyapith ( email )

Banasthali Vidyapith
P.O. Banasthali Vidyapith
Rajasthan, Rajasthan 304022
India
9887886320 (Phone)

Anshika Yadav (Contact Author)

Banasthali University ( email )

Banasthali Vidyapith
P.O. Banasthali Vidyapith
Rajasthan, Rajasthan 304022
India

Sonakshi Goyal

Banasthali University ( email )

Banasthali Vidyapith
P.O. Banasthali Vidyapith
Rajasthan, Rajasthan 304022
India

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