Business Travellers' Connections to Home: ICTs Supporting Work‐Life Balance

16 Pages Posted: 17 Nov 2016

See all articles by Adele Ladkin

Adele Ladkin

Bournemouth University

Cheryl Willis

University of Exeter

Juliet Jain

University of the West of England (UWE) - Faculty of Humanities, Languages and Social Sciences

William Clayton

University of the West of England (UWE) - Department of Health and Social Sciences

Marina Marouda

University of Sussex - School of Social Sciences & Cultural Studies

Date Written: November 2016

Abstract

This paper examines the role of information communication technology in enabling connections to home for work‐related travellers. Although digital connectivity for work‐related tasks are well researched, the use of digital technology for home communication is under‐researched. The study draws on a qualitative study of UK‐based organisations and business travellers to explore how these travellers use ICTs for personal use while ‘on the move’. The findings reveal that organisations are supportive of work‐life balance for employees, but fail to consider specific needs of those whose work takes them away from home. For business travellers, insights are gained into practices around connecting to home and the value of this virtual presence for relationships with family while absent and work‐life balance. The study identifies and discusses practice occurring around three activities; checking in, maintaining relationships with home and sharing experiences.

Keywords: business travel, work‐life balance, Information Communication Technology(ICTs), family connections, human resources management, mobility.

Suggested Citation

Ladkin, Adele and Willis, Cheryl and Jain, Juliet and Clayton, William and Marouda, Marina, Business Travellers' Connections to Home: ICTs Supporting Work‐Life Balance (November 2016). New Technology, Work and Employment, Vol. 31, Issue 3, pp. 255-270, 2016. Available at SSRN: https://ssrn.com/abstract=2870817 or http://dx.doi.org/10.1111/ntwe.12071

Adele Ladkin (Contact Author)

Bournemouth University ( email )

Fern Barrow
Poole BH12 5BB, Dorset BH8 8EB
United Kingdom

Cheryl Willis

University of Exeter

Juliet Jain

University of the West of England (UWE) - Faculty of Humanities, Languages and Social Sciences ( email )

Bristol
United Kingdom

William Clayton

University of the West of England (UWE) - Department of Health and Social Sciences ( email )

Bristol, BS16 1QY
United Kingdom

Marina Marouda

University of Sussex - School of Social Sciences & Cultural Studies ( email )

Falmer, Brightonm BN1 9QN
United Kingdom

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