Implementation of an ERP System: A Case Study of a Full-Scope SAP Project

Abstract

The paper presents the process of implementation of an ERP system basing on a single case study, with analysis of documentation being the main data collection approach. Activities and resulting products were presented for each of the project phases. Duration and effort needed to accomplish each phase were also identified. The result of the study is presentation of a real-life ERP system implementation methodology, verified during the full-scope implementation project. The paper may be of interest to researchers, who want to study any aspect of the ERP implementation as well as practitioners not familiar with ERP methodology, for example individuals aiming at entering the consulting industry or implementing ERP in their organisations.

Keywords: ERP, methodology, configuration, customisation

JEL Classification: M15