A Role Clarity Framework to Improve Requirements Gathering
15 Pages Posted: 13 Dec 2016
Date Written: December 11, 2016
Incorrect and incomplete requirements have been reported as two of the top reasons for information system project failures. To address this concern, several studies have focused on understanding the business issues and organizational factors prior to specifying the requirements. In this research, we add to the existing incremental solutions (e.g., work system theory and goal based requirements engineering) by proposing the role clarity framework drawn from the theory of role dynamics (Kahn et al. 1964) in organization studies. The role clarity framework demonstrates how business activities of users are formed and/or changed. The framework helps analysts to improve their communication with users and anticipate changes in their requirements, thus improving the gathering of requirements for IS design.
Keywords: requirements gathering, business activities, role clarity, changes in requirements, communication between analysts and users
Suggested Citation: Suggested Citation