How Does the Implementation of Enterprise Information Systems Affect a Professional’s Mobility? An Empirical Study

Forthcoming at Information Systems Research

55 Pages Posted: 5 Jan 2017 Last revised: 30 Aug 2018

Brad N Greenwood

University of Minnesota - Twin Cities - Carlson School of Management

Kartik K. Ganju

McGill University

Corey M. Angst

University of Notre Dame

Date Written: January 3, 2017

Abstract

Although significant research has examined the effect of enterprise information systems on the behavior and careers of employees, the majority of this work has been devoted to the study of blue and grey collar workers, with little attention paid to the transformative effect IT may have on high status professionals. In this paper, we begin to bridge this gap by examining how highly skilled professionals react to the increasing presence of enterprise systems within their organizations. Specifically, we investigate how the implementation of enterprise systems— in the form of electronic health records (EHR)—affects the decision of physicians to continue practicing at their current hospital. Results suggest that when enterprise systems create complementarities for professionals, their duration of practice at the organization increases significantly. However, when technologies are disruptive and force professionals to alter their routines, there is a pronounced exodus from the organization. Interestingly, these effects are strongly moderated by individual and organizational characteristics, such as the degree of firm specific human capital, local competition, and the prevalence of past disruptions, but are not associated with accelerated retirement or the strategic poaching of talent by competing organizations.

Keywords: Professional Mobility, Physicians, Enterprise Systems, Technology Adoption, Electronic Health Records, Logit Hazard Model

Suggested Citation

Greenwood, Brad and Ganju, Kartik K. and Angst, Corey M., How Does the Implementation of Enterprise Information Systems Affect a Professional’s Mobility? An Empirical Study (January 3, 2017). Forthcoming at Information Systems Research. Available at SSRN: https://ssrn.com/abstract=2893169 or http://dx.doi.org/10.2139/ssrn.2893169

Brad Greenwood (Contact Author)

University of Minnesota - Twin Cities - Carlson School of Management ( email )

19th Avenue South
Minneapolis, MN 55455
United States

Kartik K. Ganju

McGill University ( email )

1001 Sherbrooke Street
Montréal, H3A 1G5
Canada

Corey M. Angst

University of Notre Dame ( email )

361 Mendoza College of Business
Notre Dame, IN New South Wales 46556-5646
United States

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