Social Capital and Organizational Change in High‐Involvement and Traditional Work Organizations

40 Pages Posted: 11 Jan 2017

See all articles by Jon Gant

Jon Gant

North Carolina Central University (NCCU)

Casey Ichniowski

Columbia University - Columbia Business School

Kathryn L. Shaw

Stanford Graduate School of Business; National Bureau of Economic Research (NBER)

Date Written: Summer 2002

Abstract

We present new evidence indicating that changing from a traditional human resource management (HRM) environment to an innovative one entails a change not only in formal work practices, but also in the informal networks and patterns of interaction among employees. We focus on differences in the social capital of these workplaces and measure differences in the structure of interactions and information transfer among employees across a sample of manufacturing lines with a common production technology and different HRM systems. We then consider the implications of these differences and show that the change from one form of workplace practices to the other is therefore not just a matter of paying for the direct costs of a new set of HRM practices. Rather, it would involve a disruptive overhaul in the entire network of interactions among all workers at the plant.

Suggested Citation

Gant, Jon and Ichniowski, Casey and Shaw, Kathryn L., Social Capital and Organizational Change in High‐Involvement and Traditional Work Organizations (Summer 2002). Journal of Economics & Management Strategy, Vol. 11, Issue 2, pp. 289-328, 2002. Available at SSRN: https://ssrn.com/abstract=2897187 or http://dx.doi.org/10.1111/jems.2002.11.2.289

Jon Gant (Contact Author)

North Carolina Central University (NCCU) ( email )

Durham, NC 27707
United States

Casey Ichniowski

Columbia University - Columbia Business School

3022 Broadway
New York, NY 10027
United States

Kathryn L. Shaw

Stanford Graduate School of Business ( email )

655 Knight Way
Stanford, CA 94305-5015
United States

National Bureau of Economic Research (NBER)

1050 Massachusetts Avenue
Cambridge, MA 02138
United States

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