Five-Factor Model of Personality Traits and Organizational Citizenship Behavior
Five-Factor Model of personality traits and organizational citizenship behavior: Current research and future directions. In P. Podsakoff, S. MacKenzie, & N. P. Podsakoff (Eds.), The Oxford handbook of organizational citizenship behavior. Oxford University Press., Forthcoming
47 Pages Posted: 20 Jan 2017
Date Written: January 1, 2017
For over a quarter of a century, organizational scholars have sought to understand the ways in which employees contribute to organizational success through their organizational citizenship behavior (OCB). Concurrently, personality traits have provided an important lens for illuminating what motivates such discretionary efforts. Our first purpose is to provide a state-of-the art, theoretically grounded review of the literature linking five-factor model (FFM) personality traits to OCB. Second, we strive to clarify both our criterion construct (OCB) and our predictor space in order to facilitate the integration of past research and pave the way for future research. For our criterion space, we focus on three prominent types of OCB: directed toward individuals (OCB-I), toward the organization (OCB-O), and toward change (OCB-CH). For our predictor space, we examine FFM personality traits and FFM-based dark-side personality traits. Third, we offer new fruitful directions for future research. We conclude with three key themes for future research.
Keywords: five-factor model, general mental ability, organizational citizenship behavior, dark side, maladaptive personality, task performance
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