Effect of Servant Leadership, Job Satisfaction and Policy Governance to Nonprofit Organizations Performance in Indonesia
18 Pages Posted: 24 Jan 2017
Date Written: December 30, 2016
Purpose - This study is aimed at the development of the theory of non-profit organizations (team-base) in Indonesia. Empirically testing and analysis on the effect of servant leadership, job satisfaction, and policy governance to organizational performance.
Design/methodology/approach - The sample was escort team national community empowerment program, in 21 provinces and 89 City/Regency. With stratified sampling method and survey carried out by on-line through the web-site program. Performance was measured with a input-impacts model, while servant leadership and job satisfaction using the OLA (Organizational Leadership Assessment). Measurement Policy Governance Models is used IPGA 2014. All measurements using a Likert type scale interval with a 7-point format and hypothesis testing used SEM-Partial Least Square (PLS).
Findings - This study provides empirical evidence effect of servant leadership and policy governance on performance. However, it is not able to support the effect of job satisfaction on performance.
Limitations - The limited number of samples can be tested in future research. In addition, job satisfaction measurements possible with Minnesota Satisfaction Questionnaire. Testing the pattern structure more complex relationship (with moderating or mediating variables) and the disclosure of other contextual variables are also possible, such as the other leadership style, intellectual capital, the level of work stress, or aspects of knowledge organization to improve robustness.
Implications - Results of this study can be considered government in analyzing the performance of other programs, and measure program impacts with the pattern of assistance, including the implementation of Law No. 6/2014 of the village. For KNKG is possible to consider the principles of policy governance in the review of the general guidelines GPG (good public governance).
Authenticity/value - Based on a review of previous studies, this research as a new test of variables of servant leadership, performance (performance) with input-impact approach, and policy governance models of the non-profit organization in Indonesia.
Keywords: Leadership Style, Job Satisfaction, Governance, Servant Leadership
Suggested Citation: Suggested Citation