Infusing Dispute Resolution Teaching and Training with Culture and Diversity

87 Pages Posted: 13 Feb 2017

See all articles by Verlyn Francis

Verlyn Francis

Isiko Dispute Resolution Consultants Inc.; York University - Osgoode Hall Law School; Centennial College

Date Written: February 7, 2017

Abstract

Culture and conflict are inextricably bound. With globalization and multiculturalism, dispute resolution teachers and trainers must be culturally competent, understand value orientations, power distance and how to communicate across cultures to train dispute resolution specialists in assisting parties to settle disputes. This paper looks at the historical roots of dispute resolution, its introduction into North America, and the development of scholarship. It reviews the complexity of culture or worldview, neuroscience, and andragogy to make the argument that dispute resolution teaching should be infused with culture and diversity.

Keywords: dispute resolution, culture, worldview, diversity, cross-cultural communication, teaching, training, andragogy

Suggested Citation

Francis, Verlyn, Infusing Dispute Resolution Teaching and Training with Culture and Diversity (February 7, 2017). Available at SSRN: https://ssrn.com/abstract=2915904 or http://dx.doi.org/10.2139/ssrn.2915904

Verlyn Francis (Contact Author)

Isiko Dispute Resolution Consultants Inc. ( email )

393 University Avenue
Suite 2000
Toronto, ON M5G 1E6
Canada
416-363-7708 (Phone)

HOME PAGE: http://www.isikoresolutions.com

York University - Osgoode Hall Law School ( email )

4700 Keele Street
Toronto, Ontario M3J 1P3
Canada

Centennial College ( email )

941 Progress Ave
Toronto, Ontario ON M1K 5E9
Canada
416-363-7708 (Phone)

HOME PAGE: http://www.isikoresolutions.com

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