Technical Staﬀ Positions and Technology Related Tasks: A Study of University Libraries in Pakistan
Pakistan Journal of Information Management & Libraries (PJIM&L), Vol. 18, No. 1 (2016)
10 Pages Posted: 16 Feb 2017
Date Written: 2016
This study investigated the current state of technical staﬀ positions in the central libraries of leading universities in Pakistan. Multiple quantitative methods were adopted to carry out this study. Quantitative data about technical staﬀ positions were retrieved from organizational documents such as service structure documents, organizational charts and budgetary documents. Principal author carried out quantitative observations and informal discussions with library executives in order to measure the levels of working of technical staﬀ positions and alternatives adopted by libraries to carry out technical tasks. This study found that ﬁfty percent of the libraries have not created any technical staﬀ positions and automation related tasks are being performed by library professionals with the cooperation of vendors who have provided the library software. Of the nine positions for technical staﬀ sanctioned by the libraries, only two were found to have been ﬁlled. Centralized mode of operation has been adopted for technical staﬀ personnel. Only one library has given the additional charge of section head to the technology expert who is also managing technical tasks at organizational level.
Keywords: technical tasks, technical staﬀ positions, line personnel, university libraries
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