Factors Affecting on Satisfaction of Operational Level Employees in Public and Private Banks with Special Reference to Anuradhapura District
Third International Conference on Contemporary Management – 2016
14 Pages Posted: 28 Feb 2017
Date Written: February 2, 2016
Employees are the backbone of any organization. They are the most precious and important asset among all the asset of any organization. Job satisfaction is a part of employee life satisfaction. So the employee job satisfaction becomes one of the top priority issues for the banking fraternity. Therefore the study aims to recognize the impact of recognition, work itself, possibility of growth, salary, working condition and job security on job satisfaction of operational level employees’ of private and public banks in Anuradhapura bank town area, Sri Lanka. Also, the study focuses on the differences of job satisfaction of the private and public sector employees. The public and the private sector operational level employees who are worked in Anuradhapura town area were considered as population and sample of 100 out of them were selected. For this study a structured questionnaire was used as a data collection tool.
The result shows that work itself, recognition, possibility of growth, salary, working condition and job security are job satisfied factors for operational level employees. Work itself is ranked as most satisfying factor for operational level employees and salary is the second then the possibility of growth. In addition, researcher has found that there is a significant difference between job satisfaction of the private and public sector employees. Public sector employees are high satisfied about their job than the private sector employees.
Keywords: Influencing factors, Job satisfaction
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